FAQ

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Frequently Asked Questions
  • How long can I receive your reply after I send my inquiry?

    We will reply to you within 15 mins of workday.

  • Are you a manufacturer or a trade company?

    We are a company that integrates industry and trade.

  • What different services can you offer?

    We can allow customers to track the production situation, there is a one-to-one salesman to track the production of goods and provide timely feedback to the customer so that the customer can know the production process and steps to enhance the customer's sense of trust and security of the factory.

  • Can you make a custom production line according to the sample?

    Yes, we develop and produce the corresponding equipment according to the drawings or samples provided by the customer.

  • How about Payment?

    We will confirm the payment with you when quoting, like FOB, CIF, CNF, or others.

    In batch production, we accept a 30% deposit, But we communicate on a case-by-case basis.

  • What's your delivery method?

    Usually, we ship by sea, because we are in Ningbo, and the sea export is very convenient. Of course, if the customer's goods are urgent, we can also air, Ningbo Airport and Shanghai International Airport are very close to us.

  • Where are our main customers located?

    Our goods are mainly exported to the United States, Britain, France, Germany, Canada, Australia, Japan, Brazil, Argentina, United Arab Emirates (UAE) and nearly 100 other countries.